You were recently helped by an employee at the airport. Write to the airport to Describe the problem Talk about how you were helped Suggest how to reward the employee

Jan

18

2021

Mr. Aftab
I am writing this letter to express my gratitude to you, as I was recently helped by your security officer, Mr. Osama, at Karachi airport.
After attending business meeting at Karachi on Dec 19, 2020, I was flying back to Lahore, which is my hometown. Furthermore, while passing through second security scanner at Jinnah Airport, I forgot to pick my bag, and went straight to the sitting area. After half an hour, I realized that I had missed it somewhere, but I was unable to remember, where I had left it exactly. I had clothes of my kid inside bag which I bought from Karachi Dolmen Mall. I had developed emotional attachment with those clothes, since I bought them as a gift for my son. I asked Mr. Sultan, Inspector of Airport Security Forces, to help me. He immediately offered me his assistance, in spite of the fact that he was busy in some task. What is more, after watching CCTV cameras, he found out that my bag is at second security gate.
ASF handed me over my bag, when I was in the plane, and flight was about to take-off. After seeing my bag, I was in the state of jubilance. I was unable to thank Mr. Sultan at that time. Thus, please say my thanks to him. Moreover, I would request you to reward this gentleman in any form in near future. For instance, he may be given some cash prize or a promotion in next appraisal. The officers like him must be of great pride for the department.
Regards
Talal Ahmad

In: Letters Asked By: [14 Grey Star Level]

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