You were recently helped by an employee at the airport. Write to the airport to Describe the problem Talk about how you were helped Suggest how to reward the employee




Dear Mr. Adam,

I am writing to you regarding my recent experience at Heathrow Airport. This Monday, my flight (PK705) reached late afternoon.

Upon my arrival, I couldn’t find my baggage in luggage area. In search of it, I wandered around the airport, but couldn’t find anywhere. As, I was helplessly sitting on one corner, a young porter (his first name Micheal) approached me and enquired that if he can help me with anything. I explained my situation to him, for which he immediately engaged his colleagues in finding my bags. Despite that his shift was over, he went out of the way in locating my bag. With all his effort, my baggage was found quickly.

This selfless act has immensely moved me, I would suggest that airport management must recognize this employee with some souvenir. In addition to this, I also pledge $1000 to this wonderful person for his help.

I’m sure you will agree with my suggestion.

Kind regards,


In: Letters Asked By: [6 Grey Star Level]
Review #1


there are few Grammatic errors

*)There should be no Coma after As. ( this is wrong As,)
*)with colleagues finding my bags
*)Instead of recognize in the last paragraph you should use reward.

band 7/9

Answers Reviewed By: Pacans [1046 Orange Star Level]

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